Best HIPAA Compliant Messaging Software in 2021

The HIPAA is a US federal statute that regulates the administration and running of healthcare insurance to the citizens. An act of 1996, the Health Insurance Portability and Accountability act ensures that information passed from hospitals and other healthcare facilities remains confidential to the intended recipients only. As such, all kinds of communication between healthcare providers, insurance companies, and patients or hospitals remain compliant to the HIPAA regulations.

For healthcare facilities to communicate with their clients such as patients, they need HIPAA compliant text messaging products that can maintain confidentiality, ease of use, and timely delivery.

In this article, we shall discuss some of the HIPAA compliant text messaging software that clients can trust and use. You see, health information passed between patients, hospitals, insurance organizations and other related entities should always be protected. This kind of communication is good since it helps patients adhere to hospital attendance requirements and ensure timely communication between staff.

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Here is trusted HIPAA compliant messaging software you can use in 2021:

1. Klara

This platform was founded in 2013 and has been providing communication between healthcare providers and patients. This is a holistic patient and telemedicine communication platform that uses secure video conferencing and visits for patients. It also has a secure messaging ability that ensures there is seamless communication between patients and their healthcare providers. Here are some features of this platform:

  • Communicates with patients about prescriptions, scheduling, lab tests, etc. through text.
  • Patients are happy and appreciate the mode of communication through this platform.
  • It records all communication with the patient. Information is automatically recorded.
  • Helps streamline workflows for healthcare providers.

2. Trillian

This is another important platform that is used to offer clinical communication between healthcare systems and companies. With this platform, companies can provide their workers with group chat platforms, the ability to share images and files securely, and the ability to show status so workers can know when you are available.

With this platform, you can use your Mac, Windows, and Linux OS for the software. It is also available on phones through iOS and Android platforms, ensuring that workers can communicate even when on the go.

3. Zoom for Healthcare

This should be one of the best software when it comes to video conferencing. It is HIPAA compliant and can be used by large enterprises as well as single practitioners. One of the best things about this video conferencing platform is that a doctor and their patient can hold a one-on-one meeting. It has medical integrations, collaboration capabilities, and an easy-to-use interface. Some of its features include:

  • Has security features that make it HIPAA compliant.
  • Integrated into medical devices.
  • Has the capability for image and file sharing, sharing of transcripts, and much more.
  • Provides first-rate video conferencing qualities that patients and doctors will appreciate.

4. GoToMeeting

This is an easy-to-use platform for doctors and patients to connect through video conferencing. It has an easy-to-use interface that any patient can easily access. With the paid plans, this video conferencing platform offers zero limit time and unlimited meetings.

Some of the features that make it secure are: terminate at will, meeting locks, access codes, and invite-only- restrictions

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